Customer Service Portal

This page provide more information on support for the Twoobii platform and also provide links to tools that can be used to get more information about specific sites and also help with troubleshooting.

Twoobii Support Contact detail

Contact Number:

+27 83 457 3186 (South Africa)

Email:

service.team@qkon.com

Use the following tools to get more information or to do troubleshooting

Information about your site

FUP Statistics

Use this link and login to our FUP portal to see information about your daily usage.

Netflow Statistics

Use this link and login to our Netflow portal to see detailed information about your link usage.

Monitoring your voice

Log into our Voice Platform and be able to view and monitor the calls you are making.

Useful Links for troubleshooting

Satellite Specific Speed Test

Test your Internet speed with this speed test which was designed specifically for satellite. Click on the button below and run the test to see what Twoobii can offer you!

Run Speed Test Now

Training

Twoobii Product And Installation Training

We are in the process of updating our Training Program. Details to be released shortly.